If you can’t find the answer to your question here, please don’t hesitate to give us a call or drop us a line.
How do I book a cottage?
You can book online by using our availability search tool, just click on ‘Book Now’ in the menu bar to get started.
If you like, you can book via email or by giving us a call, if you prefer speaking to a human!
Can I change or cancel my booking?
If you need to cancel your booking, we will try to re-let the cottage and will refund you (less your non-refundable deposit) if we do. So do let us know as soon as possible if you need to cancel.
If you would like to change your booking, we will gladly transfer your deposit and will be as flexible as possible to accommodate you. Your new dates may fall into a period with higher rates.
What are your COVID-19 precautions?
We are taking all necessary measures and following Government guidelines to make sure guests are safe, while still being able to enjoy their stay here with us. Please see our dedicated COVID precautions section here.
What are your check-in/check -out times?
Check-in is from 4pm and check-out is by 10am on your departure day. If you’d like to arrive a little earlier or leave a bit later, please ask, we’ll be as flexible as we possibly can.
Can I bring my dog?
Of course, well-behaved dogs up to medium size are always welcome! We charge £15 and we have a maximum of two per cottage. We also ask that owners read and follow our dog house rules, which you can find here.
Do you have Wi-Fi?
Yes we do. Wi-Fi is accessible from all cottages.
Where are the nearest shops?
The Nest is our nearest shop, just 4 or 5 minutes away by car. It stocks an amazing range of delicious local produce as well as groceries. Ledbury is about 10 minutes’ drive and there you’ll find supermarkets (Tesco, Aldi & Co-Op) and a wonderful range of independent shops.
Can I get a supermarket delivery?
Yes, all the major supermarkets deliver here.
Are the cottages suitable for children?
Absolutely! We have two cottages with two bedrooms and a lovely communal garden for children to enjoy. You’ll also find a fabulous range of activities that will keep children of all ages happy. Our Family Days Out section is full of great ideas for families.