White House Cottages, Aylton, Nr. Ledbury, Herefordshire
          well equipped self-catering holiday accommodation        

Tel. + 44 (01) 531 670349

Email address: bookings@whitehousecottages.co.uk

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Terms and conditions applying to our self-catering holiday cottages  ~  2007

1. Provisional bookings can be made by telephone and held for five days. The reservation will be confirmed upon
receipt of the completed booking form together with the deposit. A 25% deposit (non-refundable) is required
with the balance paid one month before your holiday. If the booking is made within 5 weeks of your holiday,
the full amount is to be paid at the time of booking.
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2. Once the booking is confirmed the Hirer is responsible for the total cost of the holiday. In the event of
cancellation we will endeavour to relet the property and make a refund of monies paid less the deposit
which is non-refundable. We would recommend that holiday insurance be taken out.

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3
. Method of Payment - Cheques to be made payable to 'White House Cottages' unless the booking has been made at short notice when cash on arrival may be requested.
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4. The Hirer is responsible for the holiday accommodation and it's equipment during the period of their stay. The
accommodation, equipment, utensils etc. should be left in the same state of cleanliness and general order in
which it was found.

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5. If you are not entirely satisfied with your cottage please contact the owner immediately and every effort will be
made to make right any problem. Complaints not reported during occupancy cannot be investigated at a later date.
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6. The property owner or his representative shall be allowed access at any reasonable time during the holiday
occupancy.

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7. The number of persons using the accommodation (except for babies in cots where applicable) shall not
exceed the max. stated unless previously arranged. Cots are deemed suitable for babies up to 2 years.
The owner reserves the right to refuse admission to any persons or animals not declared on
the booking form or agreed to in writing at an earlier date.
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8. The owners will not be responsible for any loss or damage whatsoever to any property, including
vehicles, belonging to the Hirer or any member of the party.
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9. All cottages are non smoking. However, smoking is permitted outside the properties and ashtrays are provided for this purpose.
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10. All dogs and any other pets are to be kept under strict and proper control at all times. They must not be left alone at any time in or near the accommodation or allowed on the cottage furniture and beds. They should be walked away from the grounds for toiletry purposes. On your departure the cottage should be vacuumed to remove any hairs that may have accumulated.
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11. The cottages contents and decoration may change and therefore may not be exactly as shown or stated in the brochure or on the web site.
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12. Information you provide will be held and may be used to inform you of future offers and to send out  up
to date brochures. If you would prefer not to receive approaches in the future please confirm in writing.

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